From Banking Industry to Business strategy

Personal Financial Manager


PSD2 is getting ready, we cannot wait until other competitors taking benefits of it and our customers at the same time;we have to develop something transparent, useful, and personalised for our customers, too!
We need to do it RIGHT n NOW!

About this Project

When we received the request from an old friend client, as a team of 5 people and time limitation, we immediately came up a quick research as well as MVP plan, just in order to help our client catch enough the market need.

Our client has been working with us, Fjord Madrid, for more than 2 years.

We understand each other quite well, but even though, due to organisational change within both of us two companies, there were still challenges for us to concur:

  • Align multiple departments involved in developing this new service in clients company
  • Set up a feasible plan for a Minimum Viable Product which they could release in time
  • Come up a Future Vision- a holistic Solution after release of the MPV

My Role and Responsibility
Researcher, Interaction Designer


Design Process





Design Deliverables



Free Sketches & Knowledge transfer to the whole team

Wireframes & Flow















Client Feedback


“The initial customer feedback after launching PFM is very positive,
even more positive than expected!”


––– SpirosG. Aggelopoulos, Senior Manager,
Product & Service Development Piraeus Bank (GR)

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