Consolidated Inventory
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Impact
- Tickets related to reconciliation decreased by 30% and tickets related to availability funnel and unavailability reasons reduced by 25%
- Inventory inaccuracy rate (worth $18m additional GRS) dropped by 22%.
- $25k weekly sales lost saved in Dropship Operation
Feedback
“One of the areas we have focused efforts on over the past year has been to ensure the entirety of a supplier’s relevant inventory is purchasable on site, and that they have visibility into reasons for any items that are not. The launched new tools contributed to 22% decrease in the rate that we show inventory which is not actually in stock.
This is overall great progress in improving our supplier experience which in turn drives better outcomes for our customers - nice work to everyone involved!”
--- Vinay Badami
General Manager (GM) of Commercial and Operation at Wayfair
“Exporting inventory information is fast! Saved me a lot of time. Thanks!”
- Wayfair Supplier
- Wayfair Supplier
“Very perfect, no improvement is needed for the time being”
- Wayfair Supplier
“What I appreciate most about Szu is her proactive approach to challenging the status quo.
She actively seeks usability improvements by researching competitors and similar products, proposing creative solutions to enhance the supplier experience. Her ideas are presented with clear, easy-to-follow visualizations, encouraging team collaboration to assess feasibility and viability. This inclusive processfosters strong team commitment to chosen solutions.
What sets Szu apart is her focus on the entire user experience, not just UI solutions for specific business problems. Since working with her (starting 2021), I’ve gained confidence in the team’s ability to deliver exceptional outcomes without constant oversight. ”
--- Tomasz Rogucki
Senior Manager Product Management, Inventory Team at Wayfair